Ticket Number: HEA-NOC/20000209-01 Ticket Status: UPDATE
Ticket Type: Unscheduled Ticket Source: HEA-NOC
Ticket Scope: Line Site/Line: HEAnet <==> CAO
Ticket Owner: [log in to unmask] Problem Fixer: Eircom
Ticket Opened: Problem Start: 20000209 11:03 UTC
Ticket Closed: Problem End:
Line from HEAnet to the CAO is down.
All traffic to and from the CAO. Our traffic to and from other lines is not affected.
Reported the problem to Eircom.
On reporting the problem, they informed us that a 140MB line in Galway had gone down.
20000209 16:30 UTC
Eircom have informed us that work is continuing on the fault.
At present, connectivity is intermittent.
Time to Fix:
Not yet known.