Ticket Number: HEA-NOC/20000207-01 Ticket Status: CLOSE
Ticket Type: Unscheduled Ticket Source: HEA-NOC
Ticket Scope: Line Site/Line: HEAnet <==> UL
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: Problem Start: 20000205 08:22
Ticket Closed: 20000207 15:18:47 UTC Problem End: 20000207 09:02
UL access circuit (2Mbps DASSnet, DPL 216011) fails.
All traffic with UL.
Sat 10:55 Inform Eircom; they issue ticket #469 (Stephen Yeates)
Sat 12:30 Line comes back up (Stephen Yeates)
Sun 03:20 Line down again. Report to Eircom at 10:30 (Stephen Yeates)
Sun 15:30 Eircom report fault in Limerick area and issue new ticket #520 (Stephen Yeates)
Mon 09:02 Power restored at Limerick, line goes back up.
Time to Fix: